1) Access / Communication
The visitor / user of the website www.leatherlinechania.com has direct access to the contact details of the physical store “Leather Line” and the website www.leatherlinechania.com. The contact details have been posted on the “Contact” icon as well as the phone number of the store, and e-mail address (e-mail).
Access to the pages / services of www.leatherlinechania.com does not entail any additional costs for the visitor / user, apart from the current tariff regime for the general Internet access, as formulated by the competent providers (ISP’s) and paid to them and only on the basis of an agreement between them.
2) User Registration / Account Creation
If the visitor / user deems that he / she wishes to register in the services of the website www.leatherlinechania.com, he / she confirms that the data and information he / she provides are complete and true regarding the data requested to be completed by www.leatherlinechania.com to access its contents / services through the creation of a personal account.
2a) Registration (creation of a member)
The customer by referring to the “account creation” icon and clicking on it, must fill in a form, which contains information that has the following: Name, Surname, Company Name (about legal entities) Phone Number, Address, City, Country, Region, E-mail address, Postal Code, Password (Confirm Password) ****
2b) Subscribe to the newsletter (newsletter)
The visitor of the website www.leatherlinechania.com is provided the opportunity to subscribe to the newsletter (newsletter), by filling in the information provided in the respective form (located in the icon “Subscribe to the newsletter”). The information requested by the visitor is to fill in the name and e-mail address (e-mail). By subscribing to the newsletter, the visitor will receive informative e-mails about the products, offers and discounts of the store.
2c) Account creation
3) Order / Payment
The customer places his order as described below. Validation of the order implies acceptance of the terms of sale.
a) The customer who is interested in a product on the website www.leatherlinechania.com follows the following procedure to complete his order: By clicking on the “basket” icon, checking the order details (color, quantity, size, price, etc. …) By continuing the customer validates the selected product or products by clicking on the “purchase” icon.
b) During the first order, the customer must fill in a form, which contains the following information: Name, Surname, Company Name (for legal entities) Phone Number, Address, City, Country, Region, Email Address ( e-mail), Postal Code. At this stage, the customer creates his personal account.
Then, after choosing the payment method, the customer is invited (after confirming the correctness of the information provided and the selection of the product) to finalize and irrevocably validate his order by clicking the “order confirmation” icon.
Payment of the price of the selected product is made in one of the indicated ways included in the website www.leatherlinechania.com, at the choice of the customer:
I. Cash on delivery without extra charge (Cash on delivery – “hand in hand”)
The order can be paid upon receipt of the package by you.
Www.leatherlinechania.com reserves the right to refuse delivery or ordering from a customer with whom a court case is pending.
4) Shipping Time (Delivery / Receipt):
Once the availability of the products you have selected is checked, shipments are made within 48 hours of your order, unless there is a complex order that requires more time to be notified by phone, and will be shipped by Speedex, for faster delivery, to you, at your place (in 3 to 7 days depending on the area you are in).
Orders placed throughout the weekend will be processed on Monday.
Rarely there may be a delay in the order, which can last from 24 to 72 hours and due to peak periods (eg 10 days of offers, discounts, etc.), or additional product control. The hours and the reasons are indicative regarding a possible delay of the order.
Shipments to Cyprus are sent FREE of charge if the amount of the order is over 150 euros. In case the order is less than 150 euros, the shipping cost is borne by the customer, which will be made after consultation. The value of shipping for packages over 2 kg increases according to the weight. Packages are shipped with Speedex within 7-10 business days.
5) Return / Change / Replacement
a) All products purchased through the website www.leatherlinechania.com can be returned for replacement / change with a larger or smaller number or change / replacement in the selection of the product, if there are available stocks. The store, in addition, reserves the right to follow a refund policy.
You will not be charged a refund for the First Shift. In any other case, the customer will be charged with the return and shipping costs. In any case, the customer can contact the store by phone or via e-mail at www.leatherlinechania.com to arrange the shipping process, reserving the right to choose a different product of equal or greater value. In case the customer wants to make a change for the second consecutive time in the same product, he will be charged with the return and shipping costs. The return and change will always be performed with the partners we work with and Speedex.
Returns from Cyprus:
The customer bears the shipping costs for all movements of his package. As with the refund, you deduct the amount of the shipping costs of the first shipment.
It will take place within 14 days of receipt at your place with the transport company that will be indicated by our company.
b) Returned products must be in their original packaging. If for any reason the outer packaging bag is lost, you must use another bag of your choice in order to adequately protect the inner packaging.
The new product that the customer will choose for the change, will be sent after receiving the original product and if the store has checked that the above conditions are met. It is reminded that the product must be in its original condition (not used and not damaged).
d) Changes will be accepted provided that the customer will inform the store within 14 days of receipt of the product.
The refund policy is followed in the following cases:
* The product must be in its original packaging that was at the time of receipt by the customer.
* The product must be in its original condition (as it was at the time of delivery to the customer) and must not have suffered any damage or other defects.
* The customer must contact the physical store by phone or via e-mail at the website www.leatherlinechania.com (details are listed in the field “Contact”) within 3 days from the date of receipt.
* The product must be accompanied by the corresponding documents that the customer received upon receipt (receipt, invoice).
The return will be made within 10 working days by deposit in the bank account indicated by the customer. The cost of returning the product is borne by the customer.
Refunds are only possible for purchases made online (www.leatherlinechania.com) and do not apply to purchases from our physical stores.
7) Wrong shipment
If the customer received a product other than the one of his choice, he should inform the physical store by phone or by e-mail, www.leatherlinechania.com respectively, based on the information listed in the “Contact” section of our website, within 3 days from receipt. You will receive instructions for its return and replacement, to which the customer will have no charge.
8) Offers and discounts
The store’s offers are posted on the website www.leatherlinechania.com. During the discount period, changes are accepted as usual.
Offers are valid until stocks last.
The discounts and their duration are determined by the competent bodies of the Greek Territory and for as long as the respective domestic legislation provides.
However, in any case of placing an order which concerns an unavailable product, www.leatherlinechania.com undertakes to notify by e-mail or by phone the customer who gave the order.
9) Prices / Shipping Costs – VAT
a) Shipping costs / shipping costs are borne by our store (order store) for shipments within Greece, therefore for each purchase of a product by the customer the shipment is free.
c) The prices of the products include the current VAT. which bears them. Prices are given in euros including all taxes for Greece. If there is a change in the VAT rate, the change is included in the price of the products without first notifying the Customer.
The website www.leatherlinechania.com, reserves the right to change its prices at any time and without notice, but the products that have been ordered will be priced at the price that was valid at the time of placing the order.
10) Personal data
The use of the information we collect is aimed at fulfilling any commercial transaction you wish with our store as well as sending information and offers for promotional purposes and for the best possible service and information if you wish. After submitting your data form to us, we will proceed, for the reasons mentioned above, in each operation or series of operations of processing your data and with the help of automated means such as e.g. collect, record, organize, correct, store, customize, modify, retrieve, retrieve information.
In order to provide you with the relevant offers and information we may analyze your personal data.
“Www.leatherlinechania.com” recognizes the importance and seriousness of the issue of security of electronic transactions and has taken all necessary measures to ensure their maximum security. All information related to users’ personal information is kept confidential.
It is ensured that only authorized employees have access to the transaction information which will be specifically identified and are the employees and acquired of the company, and only when necessary (eg for the processing of orders) in the context of processing the trainee contract. The personal data declared in the online store under the trademark “LeatherLine” are considered confidential, and are used exclusively by it or its affiliates, in order to support, promote and execute the transaction. However, you should be aware that, in this case, these legal and / or natural persons will process your personal data solely for the purpose of providing services to us and not for their own benefit, acting as processors.
Where applicable, you may exercise the following rights: the right of access (to find out what data we process for you, why and their recipients), correction (to correct any deficiencies or inaccuracies in your data, deletion (deletion from our files, but if their processing is no longer necessary or is not required by law) limitation of processing (in case of questioning the accuracy of the data, etc.) portability (to receive your data in a structured and commonly used format In addition, you have the right to object, excluding the data whose processing is necessary for the execution of the contract / order and the data for which you have given us your explicit consent to the processing.
These rights are exercised free of charge for you, by sending a relevant letter or e-mail to email@example.com to our company, unless they are repeated frequently and due to volume have administrative costs for us, in which case you will be charged the relevant costs.
If you exercise any of your stated rights, we will take all possible measures to satisfy your request within thirty (30) days of receiving it, after informing you either of its satisfaction or of the objective reasons that prevent its satisfaction. .
Legal and natural persons who cooperate with www.leatherlinechania.com have the right to process the personal data which the users of www.leatherlinechania.com submit to it only to the extent that is absolutely necessary to provide support to www. leatherlinechania.com. The orders and orders of the customer will be archived by the company and will be kept in its file, for the period of time required by the current legislation on keeping books and records by craftsmen (K.V.S. – PD 186/1992 ). Additionally, your orders, orders and purchasing contracts may be archived until the time limit for any related claims has expired.
For any issue regarding the processing of your data, you can contact us by phone at 2821043153 and electronically firstname.lastname@example.org
In addition, you always reserve the right to contact the Personal Data Protection Authority, which can accept the submission of relevant complaints either in writing in its protocol (Kifissias 1-3, PC 115 23, Athens) or electronically ( www.dpa.gr).
11) Service operation
The custodial company still reserves the right to modify, at any time and without notice, unilaterally the content and information contained in the website www.leatherlinechania.gr and related to the products available through the website.
12) Advertising / Visiting through other links (links)
The company “Leather Line” does not bear any responsibility for the communication of the user / member with the third party service providers which are advertised on www.leatherlinechania.gr and for any commercial transaction that may arise from the relationship between them.
a) The economic unit in the form of a sole proprietorship with the name “Leather Line”, located in the Municipality of Chania, Crete (10 Archoleon Street – old port) and represented by “ANTONIS G. MARAKAKIS”, merchant, resident of the Municipality of Chania K.
b) Sale Details
The sale is aimed at consumers who have complete shipping details.
All products displayed on the website are available until stocks last.
Products that are no longer available will be labeled “SOLD OUT” on their icon.
In any case of ordering a product that is not available, www.leatherlinechania.com undertakes to notify by email the customer who ordered a product not available.
All information on the www.leatherlinechania.com website, visual or audio, including the underlying technology, including images, graphics, photographs, drawings, text, services provided and in general all files on this website, are the intellectual property of, Trademarks and service marks of “Leather Line” and are protected by the relevant provisions of Greek and Community law and copyright legislation. Therefore, it may not be sold, copied, modified, reproduced, republished, transmitted or distributed in whole or in part in any way (exclusive ownership of www.leatherlinechania.com).
According to the current legislation, the right of withdrawal can be summarized as follows: The user has the right to withdraw from the purchase of products through www. www.leatherlinechania.com with a statement addressed to the company “Leather Line”, which is based in the Municipality of Chania, Crete (10 Archoleon Street – old port) “, within 14 days from the receipt of the products by him and if they are located in their original state. Return costs will be borne by the customer.
Www.leatherlinechania.com is not responsible for any interference with the provision of the service, or any malicious external interference or presence of a virus that interferes with the use of the website and / or the execution of the contract with the customer – consumer. In addition, any incident characterized as force majeure completely relieves www.leatherlinechania.com of any liability (subject to the provisions of the Civil Code and the Law on “Consumer Protection”).
Ministry of Development – Consumer Protection Service (Call 1720).